Frequently Asked Questions

Pickup, ordering, delivery, and what’s in your meals—answered plainly.

GOURMET TO GO · SANTA ROSA BEACH

Before you order

Find the details you need for an easy pickup or to plan ahead.

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Where and when can I pick up my meals?

Pick up at Gourmet to Go by 3 Pillar Health, 3906 US Hwy 98 Unit 40, Santa Rosa Beach, FL 32459. We are open Monday through Friday, 12pm–5pm, and Saturday, 11am–2pm; closed Sunday. Choose an eligible pickup date and window when ordering.

How does the 48-hour pre-order work?

Items marked 48hr Pre-Order need at least 48 hours for preparation or restocking. An order containing any pre-order item needs the full 48 hours. Available Now items may be ready for pickup in as little as 2 hours during business hours; order them separately if you need them sooner.

What is the delivery minimum?

Delivery is available for orders of $200 or more, arranged in advance. Orders under $500 have a $25 delivery fee; orders of $500 or more qualify for free delivery. Your requested delivery date and time are not confirmed until our team contacts you. Pre-order items still require 48 hours.

Will my meals be refrigerated or frozen?

For same-day pickup, choose refrigerated or frozen when available. Orders for a later pickup date are supplied frozen. Refrigerated meals are also available in-store, subject to stock. Items that cannot be frozen are available for same-day pickup only.

How do I reheat my meals?

Follow the instructions on your meal’s label. For hot dishes, heat thoroughly to an internal temperature of 165°F. If thawing is needed, thaw in the refrigerator, not on the counter. Use an oven-safe or microwave-safe dish as directed; heating times vary by meal and appliance.

What does no added sugar mean?

Our meals are prepared without added sugar. This does not mean every dish is sugar-free or carbohydrate-free: ingredients such as vegetables and dairy can contain naturally occurring sugars. Check each meal’s ingredients and nutrition for details.

What does no seed oils mean?

We prepare our meals without seed oils such as soybean, corn, canola, or sunflower oil. Check each meal’s ingredient list for the fats used and any allergens. Seed-oil-free does not mean fat-free or allergen-free.

Where can I check ingredients, allergens, and nutrition?

Open a meal’s details on our menu to see its ingredient list, allergen information, and available nutrition. Dietary labels vary by dish. If you have a food allergy or a specific ingredient concern, contact us before ordering at (850) 752-9753.

Where does 3P Beef come from?

3P Beef comes from Live Oak Pastures.

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